John D. · Manufacturing AI Support
RAG · MANUFACTURING IT · ERP/MRP SUPPORT

AI Manufacturing Support Agent

Grounded support assistant that retrieves approved manufacturing IT procedures, ranks relevant passages, invokes Amazon Bedrock only when sources support an answer, returns citations, and escalates low-confidence or high-risk cases.

RAGAmazon BedrockAmazon S3LambdaAPI GatewayERP/MRPTerraform
PROJECT STATUSImplemented
CI VALIDATIONLoading…
DEPLOYMENTManual by Design
ANSWER POLICYGround or Escalate
SUPPORT FLOW

Question → Retrieve → Ground → Answer → Escalate

REQUESTSupport Question

ERP, workstation, inventory, barcode, and manufacturing IT issues.

RETRIEVEApproved S3 Knowledge

Private, versioned support procedures are chunked and ranked.

GROUNDConfidence Gate

Low-confidence retrieval returns a safe fallback without model use.

GENERATEAmazon Bedrock

Only retrieved approved context is supplied to the model.

RESPONDCitations + Escalation

Answers include source sections and a risk-aware escalation flag.

AWS ARCHITECTURE DIAGRAM

AI Manufacturing Support Agent on AWS

Visual architecture of the secure request path, orchestration, grounded RAG workflow, manufacturing knowledge, and supporting AWS security and observability services.

AWS architecture diagram for the AI Manufacturing Support Agent showing API Gateway, Lambda, Amazon Bedrock, S3, CloudWatch, IAM, KMS, and optional OpenSearch and ERP integration paths
The implemented project uses API Gateway, Lambda, S3, Bedrock, IAM, and CloudWatch. OpenSearch and direct ERP integration are presented as optional extension paths rather than claims of a currently deployed production architecture.

Implemented controls

Grounded RetrievalModel invocation occurs only after relevant approved passages are found.
Source CitationsResponses identify the source file and section used for grounding.
Safe FallbackUnsupported questions return escalation guidance instead of invented procedures.
Least-Privilege IAMLambda reads only the knowledge prefix and invokes one Bedrock model.
Protected KnowledgeS3 public access blocked, encryption enabled, and versioning retained.
Automated ValidationUnit tests, Bandit scanning, and Terraform validation run in CI.
This dashboard reports repository implementation and CI status. It does not claim that the Terraform stack is currently deployed in a production manufacturing environment.

Recent validation runs

RunResult
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Reading public GitHub Actions metadata.
MICROSOFT AZURE REFERENCE ARCHITECTURE
Microsoft Azure reference architecture diagram for ai manufacturing support agent

Azure reference equivalent for portfolio comparison. The original project implementation remains as documented elsewhere on this page.